Help and Support
Questions, bugs, billing, or account help - we're here. Reach us directly and we'll sort it out.
Common questions
How do I cancel my subscription?
Subscriptions are billed by the App Store or Google Play, so you cancel from your device's store settings. The manage subscription page has direct links for each store.
Can I get a refund?
Refunds are handled by Apple and Google, not by us. Request one through the App Store or Google Play, and email us if you need a hand.
How do I delete my account or data?
Open Settings > Delete Account in the app - that removes your profile and all your training data straight away. If you can't get into your account, email us from the address it's tied to and we'll do it for you. What we store is listed in our privacy policy.
I found a bug. What should I do?
Send us the details through the feedback form or by email - screenshots and your device model help us fix it faster.
